Legal
Subprocessors
Current third-party subprocessors and service providers used to run TrueClara.
Why this page exists
TrueClara depends on a small set of vendors for identity, hosting, delivery, billing, analytics, email, and support workflows. This page lists the vendors that materially participate in delivering the service.
The Notes column identifies which vendors are part of the default managed path and which are only used when an optional workflow is enabled.
Current subprocessors
| Subprocessor | Purpose | Region | Notes |
|---|---|---|---|
| Supabase | Authentication, database, and managed storage | US / Global | Core production infrastructure |
| Vercel | Web hosting, serverless compute, and edge delivery | US / Global | Core production infrastructure |
| Paddle | Billing, subscriptions, and merchant-of-record processing | UK / Global | Used for commercial billing workflows |
| Resend | Transactional email delivery | US | Used for account and operational email |
| PostHog | Product analytics and usage instrumentation | EU / Global | Used when analytics is enabled |
| Channel.io | Customer support chat | Korea / Global | Used for support workflows |
| Cloudflare | CDN, DNS, and edge protection | Global | Used in the edge delivery path |
Change management
We update this page when our processor footprint changes in a way that materially affects how TrueClara delivers the service. For questions about a listed vendor or a pending change, contact support@trueclara.com.
Scope
This page focuses on the third-party services that help TrueClara run production infrastructure, authentication, billing, support workflows, and product instrumentation. It is meant to complement the privacy policy and DPA, not replace them.
Need the full legal packet?
Privacy, terms, and the DPA are available alongside this page for a complete procurement review.