Refund Policy

Policy

Subscriptions are billed in advance and are non-refundable for billing periods you've started, except where the law requires otherwise (for example, the EU 14-day right of withdrawal for digital services, where applicable). If you have a statutory refund right, Paddle handles it as our merchant of record. We refund prorated unused fees if we materially change or discontinue the service. Billing errors, double-charges, and failed activation get refunded — email hello@trueclara.com with your Paddle order reference.