Legal
Cookie Policy
Cookies and similar technologies used by the TrueClara website, dashboard, and runtime SDK.
Last updated: May 10, 2026
Summary
The TrueClara runtime SDK is designed not to set cookies and not to write localStorage. The TrueClara website and dashboard use limited cookies and similar technologies for authentication, security, preferences, diagnostics, and dashboard product analytics. We do not use advertising cookies, retargeting pixels, or cross-context behavioral advertising.
1. What this policy covers
This policy covers cookies and similar technologies such as localStorage, sessionStorage, pixels, and browser storage used by:
trueclara.com;- the TrueClara dashboard;
- public observation links; and
- the TrueClara runtime SDK.
2. Runtime SDK
The runtime SDK is designed to operate without setting cookies and without writing localStorage.
In aggregate mode, the runtime SDK does not store tab IDs or client-persisted identifiers.
If analytics mode is enabled after appropriate opt-in, the SDK may store an analytics override in sessionStorage and the ingestion edge may derive a daily salted session hash that resets every 24 hours. SessionStorage is cleared by the browser when the session ends.
3. Strictly necessary technologies
These are required for the website, dashboard, security, or account access.
| Technology | Provider | Purpose | Typical duration |
|---|---|---|---|
| Authentication/session cookies | Supabase / TrueClara | Keeps dashboard users logged in and protects authenticated routes | Session or configured account duration |
| CSRF/security tokens | TrueClara | Helps prevent cross-site request forgery and abuse | Session |
__cf_bm and related security cookies |
Cloudflare | Bot management, DDoS protection, abuse prevention | Typically short-lived |
| Load-balancing or edge-routing cookies | Cloudflare / Vercel | Routes traffic and maintains Service reliability | Session or short-lived |
You cannot disable strictly necessary cookies through our banner because the Service may not work without them.
4. Preference technologies
| Technology | Purpose | Typical duration |
|---|---|---|
| Dashboard theme/layout preferences | Remembers UI preferences | Until deleted or reset |
| Workspace/project UI state | Remembers recent workspace, filters, and interface state | Until deleted or reset |
5. Analytics and diagnostics
| Provider | Purpose | Scope | Typical duration |
|---|---|---|---|
| PostHog | Dashboard product analytics, feature usage, funnel analysis | TrueClara dashboard only; not customer monitored applications | Depends on configuration; typically up to 12 months for browser storage |
| Sentry | Error monitoring and performance diagnostics | Website and dashboard; not used for advertising | Session or event-based |
| TrueClara internal logs | Security, abuse prevention, reliability | Website, dashboard, APIs, ingestion | Server-side retention described in the Privacy Policy |
We do not run PostHog on customer Next.js applications through the TrueClara runtime SDK.
6. Public observation links
Public observation links may use strictly necessary security and delivery technologies, including Cloudflare and Vercel edge infrastructure. They are not intended to use advertising cookies.
7. What we do not use
We do not use:
- third-party advertising cookies;
- retargeting pixels;
- social-media advertising pixels;
- cross-context behavioral advertising identifiers;
- SDK-set cookies in customer monitored applications; or
- fingerprinting for advertising.
8. Your choices
You can block or delete cookies through your browser. Blocking strictly necessary cookies may break login, dashboard access, security protections, or public-link functionality.
Where we use a cookie banner or preference center, you can reject non-essential cookies. You can also contact privacy@trueclara.com.
We honor Global Privacy Control (GPC) signals where required by applicable law. We do not respond to browser “Do Not Track” signals because there is no consistent legal standard for them.
9. Changes
We may update this Cookie Policy when our technology or legal obligations change. Material changes will be notified as described in the Privacy Policy.
10. Contact
Privacy: privacy@trueclara.com
Legal: legal@trueclara.com
trueclara.com